Refund policy

We want you to love what you ordered. If something isn't right, here's how we'll help.

Free Size Exchanges
If an item doesn't fit, we'll exchange it for another size at no cost. Email us within 30 days of purchase and we'll send a prepaid return label along with your new size. Exchanges are subject to availability; if your size is sold out, we'll issue a full refund instead.

Returns
Unworn, unwashed items with original tags attached may be returned within 30 days of purchase for a full refund to your original payment method. Refunds are processed once we receive and inspect the returned item, typically within 5 business days. Return shipping costs are the responsibility of the customer, and original shipping charges are non-refundable.

How to Start a Return or Exchange
Email hello@whimgolf.com with your order number, the item, and whether you'd like an exchange or a refund. We'll reply within one business day with instructions.

Final Sale
One-of-one pieces, custom orders, and items marked final sale are not eligible for return or exchange.

Damaged or Lost Orders
If your order arrives damaged or doesn't arrive, email us within 7 days of the expected delivery date and we'll make it right.

Questions
We're a small team in New York and we read every email. Reach us anytime at hello@whimgolf.com.